Customer Service

Alamo Claim Service is committed to setting a new standard in claims service and management for the property insurance industry. Alamo was started by individuals that were in claims management positions with major carriers. From their perspective, the need was evident for better claim service than was traditionally offered. 

We have assembled a claims workforce that has embraced our ideals. We are proud to offer some of the most experienced and qualified adjusters in the industry. We have experienced professionals ready to assist in Residential and Commercial property claims, Liability, Appraisal, Catastrophe Management, Re-Inspection programs, and policy training. 

Our continued growth is a testimony to our people and our work product. Since our inception, we have delivered for our clients on major catastrophes around the country, as well as daily operations. 

Our sense of urgency is consistent with our clients needs. We will continue to grow through the quality of our people. And through our people, we will continue to keep our eye on what ultimately matters: Unsurpassed customer service.

Immediate Response

Having seen things first hand from a carrier perspective, we understand the importance of timeliness and response time. We pride ourselves on not only responding as expected, but responding with the right mix of talent and skills critical to a successful claim operation. 

When deadlines and expectations have been set for you, rely on us to deliver. We have built our growing organization on this very premise: to deliver in a timely fashion, with no sacrifice in claim handling quality. 

Committment To Excellence

We utilize the latest technology to deliver better, faster, and with greater accuracy. Our efficient use of technology, as well as human talent, has resulted in increased productivity and reduced operations costs for our clients.

Commitment to excellence means providing continuing training in policyholder service, professional claim handling, policy understanding, and estimating knowledge.  A consistent focus in these areas will keep our commitment to our clients unrelenting. 

This is the Alamo difference!